Return & Refund Policy

Cancellation

You may cancel your order at any time before it has been shipped. Once your cancellation request is received and processed, a full refund will be issued to your original payment method. Please note that it may take 3-5 business days for the refund to appear in your account, depending on your financial institution's processing time. To cancel an order, please contact our customer service team as soon as possible with your order details.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. You must also provide proof of purchase, such as the original receipt or order confirmation email. Please ensure all tags and labels remain attached to the product. Items that show signs of wear, damage, or are not in their original condition may be denied a refund or exchange at our discretion.

To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number may not be processed. Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

Refunds

Upon approval of your return, your refund will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped or defective product). If you received a gift and would like to return it, we will issue a refund in the form of store credit to the original purchaser.

Depending on your financial institution, it may take additional time for the refund to appear in your account after we have processed it. We recommend contacting your bank or credit card company if you have questions about when the refund will be posted to your account.

Late or Missing Refunds

If you have not received your refund within the expected timeframe, please first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you have completed these steps and still have not received your refund, please contact us with your order details and we will investigate the matter promptly.

For payments made via PayPal, we recommend checking your PayPal account directly as refunds are often processed immediately but may take time to reflect in your linked bank account. If you suspect any technical issues with the refund process, please provide us with transaction details so we can work with our payment processor to resolve the issue.

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